Is training provided for our staff?

A: Absolutely. We offer comprehensive training programs to ensure your staff can effectively utilize the software, maximizing its benefits for your MFI.

How Mobile Banking Software benefits our MFI customers?

A: It offers convenience, accessibility, and enhanced user experience, allowing customers to perform banking tasks anytime, anywhere. This promotes financial inclusion and customer satisfaction, particularly in underserved areas.

What platforms does the Mobile Banking Software support?

A: Our software supports both iOS and Android platforms, ensuring wide accessibility for your customers.

Can we integrate Mobile Banking Software with our existing MFI systems?

A: Yes, our Mobile Banking Software is designed for seamless integration with your current banking systems and infrastructure.

What is Agency Banking Software?

A: Agency Banking Software enables financial institutions to leverage local agents, such as retail shops or community centers, to provide essential banking services to underserved and remote areas.

How does Agency Banking Software promote financial inclusion for MFIs?

A: By utilizing local agents to offer banking services, the software helps reach unbanked and underbanked populations, providing them with access to financial services and fostering economic growth.

What services can agents provide using the software?

A: Agents can perform transactions such as cash deposits and withdrawals, fund transfers, bill payments, account opening, and loan applications.

How are agents managed and monitored?

A: The software includes features for agent management, including onboarding, transaction monitoring, performance tracking, and commission management to ensure effective agent operations.

Is the Agency Banking Software scalable for MFIs?

A: Yes, our Agency Banking Software is scalable, allowing your institution to expand its agent network and services as needed to meet growing demand.

What support do you provide for implementing Agency Banking Software?

A: We provide end-to-end support, including implementation assistance, training for agents and staff, and ongoing technical support to ensure smooth operation.

How do we decide between SaaS and on-premises solutions?

A: SaaS solutions are ideal for MFIs looking for lower upfront costs, quick deployment, and minimal IT maintenance. On-premises solutions are better for MFIs that require greater control over their data and customization, and have the necessary IT infrastructure and resources.

What are the pricing models available?

A: We offer highly flexible pricing models designed to accommodate MFIs of all sizes and stages of growth. Our solutions are tailored to meet your specific needs and budget, whether you are a low-budget start-up, a fast-growing mid-sized MFI, or a large established institution.